// use_cases

Real builds.
Anonymized, with numbers.

Selected case studies from production work. Names withheld for client confidentiality; metrics are real. Once we have direct relationships willing to be named, we'll add a "References available on request" line — until then, no claim we can't back.

// managed_wordpressDigital media / publisher · Mid-market, 50–200 employees, US-based

Managed WordPress for a digital publisher

// problem

Legacy WordPress installation with 40+ plugins accumulated over years. Frequent uptime issues during traffic spikes, no proactive security monitoring, and a recurring pattern of malware injections through outdated plugins — JavaScript redirects, SEO spam in the database, and admin-user backdoors that kept reappearing after manual cleanups. Vulnerability patches were handled reactively (sometimes 2+ weeks after a CVE landed). One engineer was the load-bearing knowledge; everyone else was scared to touch it.

// what_we_did

Inventory of stack and plugins. Cleaned the existing infections, rotated all credentials, and audited admin users. Migrated to managed hosting with daily automated vulnerability scans (WPScan + OSV + NVD feeds matched against the live inventory). Hardened the stack — file-integrity monitoring, WAF rules, principle-of-least-privilege on the WP admin. Set up monitoring, alerting, and a written run-book. Plugin update pipeline with regression checks before pushing to production. Monthly written audit report.

// outcome

  • 14d → <48h
    Mean-time-to-patch reduction
  • ~12 → 0
    Malware reinfections per year (was monthly)
  • 0
    Security incidents in 12 months of operation
  • ~30%
    Infrastructure cost reduction (hosting + tooling consolidation)
// ecommerce_performanceB2C e-commerce (WooCommerce-based) · Small US brand, 10–50 employees

E-commerce performance and reliability

// problem

Store on shared hosting, slow checkout (4–6 second page loads), occasional outages during promotional spikes, no automated backups, no staging environment for testing changes.

// what_we_did

Re-architected hosting to a right-sized dedicated setup. Implemented automated daily backups with tested restore. Added a staging environment mirrored to production. Plugin audit removed 11 redundant plugins. Set a performance budget and CI checks to enforce it.

// outcome

  • ~60%
    Page load time reduction (median checkout flow)
  • +18%
    Cart-to-purchase conversion improvement
  • 0
    Downtime during the next high-traffic promotional period
// legacy_modernizationB2B services · Mid-market US firm, 50–200 employees

Legacy internal tool modernization

// problem

Internal CRM built on a fragile, aging stack. Documentation didn't exist; one engineer held the entire mental model. Adding features had become functionally impossible.

// what_we_did

Incremental modernization rather than a rewrite. Wrapped the legacy system with a typed API layer, built a new admin UI in TypeScript + Postgres, migrated data in stages with zero loss. Wrote tests for critical paths, run-books, and a clean deploy pipeline before handing it over.

// outcome

  • ~40%
    Support ticket volume reduction
  • Quarterly → weekly
    Feature delivery cadence
  • 0
    Key-person risk — system maintainable by any engineer on the client team

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